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Checking work
Attention to output
Solving problems from a distance
Interfering
'Fixing' problems
Unhelpful MBWA
Solving `people problems'
Manager as coach?
Tampering
This year versus last year
Yearly car sales
Measuring workstates
People do what you count
Output vs capability
Increasing costs - ship it
Increasing costs - bogus orders
Counting what counts
Management as control?
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