Systems Thinking in Local Authorities Tuesday 18th November 2008
Chaired by Jeremy Cox, Vanguard’s leader for local authority services, this day features case studies of six local authority services. Would you like to achieve performance improvements that put government targets in the shade? Then this is a day you won’t want to miss!
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Improve service and cut costs
Vanguard helps organisations change from command and control to a systems approach to the design and management of work.
John Seddon, Vanguard's founder, translated the Toyota method for service organisations.
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